Privacy Policy

Last Update: Sept. 15, 2023

ColoHQ, LLC (d/b/a Shift) (“Shift”, “we”, “us”, or “our”) recognizes the importance of keeping the Personal Information you provide to us private and secure. Shift has developed this comprehensive privacy policy (“Policy”) to describe the processing of Personal Information that is provided, collected, or shared on our website(s) ([Company_Website]) (the “Site”), domain, or in connection with our provision of services (collectively, “Services”), and your choices about the collection, sharing, and use of your Personal Information.

Accessing the Site and using the Services, you (also referred to as “your”) agree to be bound by the terms of this Policy. If you do not agree with the terms of this Policy, you should immediately cease all use of the Services and should immediately cease accessing to the Site.

1. What is Personal Information?

“Personal Information” is information that, either alone or in combination with other information, identifies, or relates to a particular individual. Examples of Personal Information include, among others, name, email address, mailing address, and online identifiers.

2. Types of Personal Information We May Collect

A. Personal Information that you provide to us

In connection with our provision of services, we may request you provide certain types of Personal Information via forms, surveys, and applications, including, but not limited to:

  • Name,
  • Title,
  • Telephone Number,
  • Email Address,
  • Mailing Address,
  • Username,
  • Date of Birth,
  • Login credentials, or
  • Employment Information.

B. Personal Information that we automatically collect from you

  • Cookies, Device Identifiers, and Similar technologies
    Cookies are small data files that are transferred to your computer’s hard disk and are used to store information about website visits, your preferences, and enhances website functionality. To improve your overall experience with the Site, we may use cookies, device identifiers, and similar technologies such as pixels, web beacons, and local storage for the following purposes: to improve the functionality of the Site, to remember your online preferences within the Site, to facilitate navigation through the Site, and to help us better understand how you interact with the Site.Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Site may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.Some of our service providers may use cookies or other methods to gather information regarding your use of the Site, and may combine the information in these cookies with any Personal Information about you that they may have. The use of such tracking information by a third party depends on the privacy policy of that third party. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.
  • Advertising
    We may engage third parties, including social media platforms, who may use cookies, pixel tags, and other storage technologies to collect or receive information from the Site or elsewhere on the internet to provide marketing services to us, including targeted advertising. If you want to learn more, including how you may opt-out of targeted advertising, you should visit the following sites: https://www.aboutads.info/choices/, https://www.networkadvertising.org, https://www.youradchoices.com (please note: we does not operate or control these third party sites, and there may be additional ways for you to opt out of online advertising). Please note that by opting out, you will continue to see ads, but the ads may not be as relevant to your interests.
  • Log File Information
    When you use the Site, our servers and systems automatically record information, including your Internet Protocol address (“IP Address”), browser type, referring URLs (e.g., the site you visited before coming to the Site), domain names associated with your internet service provider, information on your interaction with the Site, and other such information (collectively, “Log File Information”). We may also collect similar information from emails sent to you which then help us track which emails are opened and which links are clicked by recipients.

3. How We Use Personal Information

We use or in the future may potentially use Personal Information for the following purposes:

  • Offering the Services to you or the relevant client,
  • Administering and improving the Services,
  • Sending you marketing, advertisement, and promotional materials in relation to the Services we provide,
  • Where you have applied for a position with us, reviewing and processing your job application
  • Protecting our property and legal rights,
  • Meeting legal obligations,
  • Recording and monitoring your use of the Site for our business purposes which may include analysis of usage, measurement of site performance and generation of marketing reports,
  • Using it for our legitimate business interests, such as undertaking business research and analysis, managing the operation of the Site and our business,
  • Using it to look into any complaints or queries you may have,
  • Using it to prevent and respond to actual or potential fraud or illegal activities, and
  • For other purposes related to the reasons for which you provide Personal Information.

Also, we may collate, process and share any statistics based on an aggregation of information held by us provided that any individual is not identified from the resulting analysis and the collation, processing and dissemination of such information is permitted by law.

4. Disclosure of Personal Information

We may share your Personal Information in the following circumstances:

  • Service Providers.
    Third party agents/suppliers or contractors, bound by obligations of confidentiality, in connection with the processing of your personal information for the purposes described in this Policy. This may include, but is not limited to, IT and communications service providers.
  • Parties Involved in the Services.
    Third parties relevant to the services that we provide. This may include, but is not limited to, attorneys, accountants, auditors, brokers, bankers and other professional service providers, regulators, authorities and governmental institutions.
  • Law Enforcement, Government Agencies, and Courts.
    We may disclose Personal Information at the request of law enforcement or government agencies; in response to subpoenas, court orders, or other legal processes; to establish, protect, or exercise our rights; to defend against a legal claim; to protect the rights, property, or safety of any other person; or as otherwise required by law.

5. Protection of Personal Information

In accordance with industry standards, we use administrative, technical, and physical security measures to help protect your Personal Information under our control.

However, we cannot guarantee the security of Personal Information during its transmission or its storage. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information. We do not represent or warrant that Personal Information about you will be protected against, loss, misuse, or alteration by third parties.

6. Your Choices

You have a number of legal rights in relation to the personal information that we hold about you and you can exercise your rights by contacting us using the details set out below.

These rights include:

  • Obtaining information regarding the processing of your Personal Information and access to the Personal Information which we hold about you.
  • Please note that there may be circumstances in which we are entitled to refuse requests for access to copies of Personal Information. In particular, information that is subject to legal professional privilege will not be disclosed in a manner that may waive such legal professional privilege.
  • Requesting that we correct your Personal Information if it is inaccurate or incomplete.
  • Requesting that we erase your Personal Information in certain circumstances. Please note that there may be circumstances where you ask us to erase your Personal Information but we are legally entitled to retain it.
  • Objecting to, and requesting that we restrict, our processing of your Personal Information in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, our processing of your Personal Information but we are legally entitled to refuse that request.
  • In some circumstances, receiving some personal information in a structured, commonly used and machine-readable format and/or requesting that we transmit information to a third party where this is technically feasible. Please note that this right only applies to Personal Information which you have provided to us.
  • Withdrawing your consent, although in certain circumstances it may be lawful for us to continue processing without your consent if we have another legitimate reason (other than consent) for doing so.
  • Lodging a complaint with the relevant data protection authority, if you think that any of your rights have been infringed by us.
  • We can, on request, tell you which data protection authority is relevant to the processing of your Personal Information.

7. Children’s Privacy

We do not knowingly collect or solicit any Personal Information from children under the age of 16, without statutorily required parental consent. In the event that we learn that we have collected Personal Information from a child, we will promptly take steps to delete the Personal Information.

8. Links to Third-Party Websites

We are not responsible for the practices employed by any websites or services linked to or from the Site, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be subject to the applicable third party’s privacy policy.

9. Opting Out of Receiving Electronic Communications

To provide you information regarding the Services, we may send you promotional materials or other information via email (“Communications”). You may choose to stop receiving Communications by clicking on the conspicuous “Unsubscribe” link located at the bottom of any email we send to you. Please note that certain Communications are necessary for the proper functioning and use of the Services and you may not have the ability to opt out of those Communications.

10. Updates to this Policy

We may modify or update this Policy from time to time, so please review it periodically. Unless otherwise indicated, any changes to this Policy will apply immediately upon posting to the Site.

11. Contact Us

If you have any questions about our practices or this Policy, please contact us:

  • By email: hello@shifthq.com
  • By phone: 469.428.7977
  • By mail: 3000 Turtle Creek Blvd. Dallas, TX 75219